The Resilient Summit: Exploring the Rise, Impact and Opportunity of the Collaborative Economy


Resilient Summit Sponsors

** The Resilient Summit will return to Kansas City in February 2015.  The Summit will again be co-hosted by Social: IRL principal Ben Smith, and Crowd Companies founder Jeremiah Owyang. With this next event, we’ll dig deeper in to this key trend, bring together leaders in the movement to explore areas of impact and opportunity and discuss how innovative businesses and cities are adapting. We’ll be sharing major speaker and partner announcements and updating this page in the near future and will also release special early registration opportunities. If you would like to be notified as soon as event details are announced and registrations go live, sign-up for email notifications here **

Join a diverse group of national brands and startups, local and regional businesses, entrepreneurs and agencies, cities and civic organizations, as we explore a key trend that’s redefining established business models, empowering consumers and driving the next phase of social. Join us as we explore the rise, impact and opportunity of the Collaborative Economy. 

In the first phase of social, we shared media. With the growth of social and mobile and affordability and accessibility of technology such as 3D printing, we are moving in to the next phase of social where people don’t just share media – they share goods, services, money, space and resources. The crowd is starting to become like a company: self-financing, self-designing products, self-manufacturing, self-selling to each other – bypassing inefficient corporations in the process.

Corporations must use these same tools and strategies to regain relevancy.  Just like we did in social business, to match customers launching blogs, video, and social networking accounts, we saw corporations apply the same strategies to engage in the same channels.  Taking a cue from the first phase of sharing, we’re already seeing over 70 major brands that have moved into the collaborative economy. In Forbes, the collaborative economy was ranked number 1 on the list of “Six Things Every CMO Should Be Watching This Year.” Significant new mindsets and business investments will be required to satisfy this market change.

For companies that do this, they achieve Resiliency:  They’re agile, innovative, connected, empowering others, built to last, and profitable.

In February 2014, Social: IRL principal Ben Smith and Crowd Companies founder Jeremiah Owyang, will co-host The Resilient Summit – a two-day conference exploring key issues surrounding the collaborative economy. The summit will take place in Kansas City, with participants ranging from major global brands, financial institutions, and marketing agencies, to leaders in the maker and sharing movements, tech startups, small businesses, city leaders, and civic organizations. Attendees are registered from across the United States as well as Canada and Europe. We invite you to join us for a unique opportunity to gain valuable insights on this critical topic and to go beyond typical keynote presentations to a highly engaged conversation focused on asking and answering some of the most difficult questions, and together developing actionable insights.


Why Should I Attend?

Businesses – What role to businesses play when people get what they need from each other? Find out how businesses must enable these new behaviors.

Startups – Who’s the next Uber, Etsy, Airbnb, or Kickstarter? Come explore how these scalable new business models are growing faster than ever.

City Governments and Civic Organizations – Using new technologies, find out how cities and governments can increase resiliency, and reduce waste by igniting the sharing community in your own city.

Makers and Sharers – Calling all revolutionaries! Come join you breathren as we redesign and reshape the economy in a way that helps the people.

Marketing Agencies - What’s the next phase after social media? Come learn how the sharing economy and maker movement ignite new influencers in the physical world.

Social Media Pros and Community Managers – The first phase of sharing is when people created media and shared it, we call this social media. Now people are creating physical products and sharing them, understand how to tap into the powerful Collaborative Economy movement.

Entrepreneurs & Innovators – Find out why Google, VCs and other powerful investors have double-downed into the sharing economy and online marketplaces. Find out the latest tech trends at this first-of-a-kind Summit.

Small Business – Connect to your community as the local level as people share, make and develop community using new technologies.



Check back regularly as new speaker bios are added.

Jeremiah Owyang (Event Co-Host): Founder and Chief Catalyst, Crowd Companies

Jeremiah OwyangJeremiah helped big companies navigate the first phase of sharing, called social media.  He’s committed to helping companies through the second phase of sharing, as people share and create the physical world around them called the collaborative economy. Over the course of his career, Jeremiah Owyang has identified big trends before they happen, and helped big companies through the transition. Prior to founding Crowd Companies, Jeremiah was a founding partner and research director at Altimeter Group and currently serves on their board of advisors. Before that he served as a Forrester Analyst covering social computing for the interactive marketer, and Global Web Marketing manager at Hitachi Data Systems, where he launched the social media program. Read his full bio here.

David Armano: Global Strategy Director, Key Accounts, Edelman Digital (Presenting on second day only)

David ArmanoAs global strategy directorat Edelman Digital, David’s remit includes partnering with the firm’s senior clients across a handful of key U.S. based accounts with global reach. He focuses on strategically impacting integrated marketing efforts that are social at the core. David is considered a highly influential voice on the subject of social media for business and has over 80,000 subscribers to his blog and Twitter stream. He has contributed articles to the Harvard Business Review, Bloomberg Businessweek, AdAge, Adweek and Digiday. Prior to joining Edelman, David was a part of the founding team of social business consultancy Dachis Group. In his career, David has pioneered digital and social solutions for clients such as Kellogg’s, HP, eBay, Adidas, WW Grainger and the U.S. Dairy Industry, and has held senior positions with digital outfits including and Digitas. David also serves on several advisory boards including Appinions, an influence based marketing and analytics platform.

Jennifer Cohan: Global Practice Chair, Consumer Marketing, Edelman Digital (Presenting on second day only)

Jennifer CohanJennifer is global chair of the Consumer Marketing practice where she counsels clients, develops new products and leads a group of over 800 professionals representing many of the world’s most progressive marketers. A passionate advocate for insight-driven big ideas, Jennifer creates breakthrough campaigns for clients in the food, personal care, financial services, consumer health, retail, apparel, household, technology and automotive sectors. Jennifer joined Edelman in 2013 after serving as managing director of GolinHarris New York and deputy managing director of Cohn & Wolfe London, where she led client engagements in Europe and Asia. Her work has been recognized for efficacy and innovation by PRWeek, The Holmes Report, AdAge Campaign and Marketing. Jennifer serves on the board of One-to-World, a nonprofit educational organization that provides cultural immersion for NewYork City-based international students.

Mark Hatch: CEO and Co-Founder, TechShop. Author, The Maker Movement Manifesto

Mark HatchMark Hatch, CEO and co-founder of TechShop, is a former Green Beret, an innovation revolutionary and a leader in the Maker Movement. He has held executive positions focused on innovation, disruptive technology and entrepreneurship at large and small firms including Avery Dennison, Kinko’s and Health Net. The San Francisco Business Times presented Mark a “Bay Area’s Most Admired CEO Award” and Fast Company has recognized him in their “Who’s Next” column. TechShop also won the EXPY Award, given to the “experience stager of the year.” His book, Maker Movement Manifesto came out in September of 2013. Mark is a recognized leader in the global maker movement and is a sought after speaker and consultant on innovation, advanced manufacturing and leadership. He has spoken to groups from GE, Ford, P&G, ExxonMobile, Kraft, and many other Fortune 500 firms. He has presented at events and universities like TEDx, The Clinton Global Initiative, the Council on Foreign Relations, Singularity U, UC Berkeley, and Harvard. Through TechShop, Mark is focused on radically democratizing access to the tools of innovation by providing the lowest cost access to tools the world has ever seen. TechShop is crushing barriers to innovation and building new and exciting pathways for the creative class to do what it does best.

Yiaway Yeh: Co-Chief Innovation Officer of Nashville and Davidson County Metro Government

Yiaway YehYiaway Yeh serves as the Co-Chief Innovation Officer of Nashville and Davidson County Metro Government and since July 2013 has co-headed Nashville Mayor Karl F. Dean’s new Office of Innovation. His portfolio includes promoting open data, supporting Nashville’s entrepreneurial ecosystem, and creating interdepartmental-community partnerships. He was the former Mayor and a City Councilmember of Palo Alto, CA. Professionally, he has over a decade of experience in municipal operations, financial management, performance auditing, and consulting across several metropolitan regions around the country. Prior to his career in local government, Yiaway was a banker with Morgan Stanley and was a Peace Corps Volunteer in Burkina Faso. He holds an MPP from Harvard’s Kennedy School of Government and BA in Political Science from American University.

Holly Minch: Chief Storyteller, Peers

Holly MinchHolly Minch serves as Chief Storyteller for Peers – a member-driven organization that supports the sharing economy movement. Holly engages cause-driven people, organizations and movements in rich conversations about powerful ideas. She co-founded the SPIN Academy, which in 15+ years has trained 1000+ leaders now improving communities across America. Her book “Loud and Clear in an Election Year,” urges grassroots groups to effectively engage in the election environment. Holly went into the business of sharing after 10+ years of traveling constantly for her work; she wanted to live in her community instead of her suitcase.  Inspired by the notion of Plentitude and the emergence of people-powered economies, she put her skills to work creating success enough to share by founding LightBox Collaborative, a networked communications and strategy consultancy. The innovative model behind LightBox Collaborative is featured in Chris Guillebeau’s book The $100 Start Up. Today, Holly serves on the boards of the SPIN Academy, the Ella Baker Center for Human Rights and the Center for a New American Dream.

Jase Wilson: CEO,

Jase WilsonJase Wilson is CEO of, the fundraising toolkit for communities. A passionate urbanist, his interest lies at the intersection of technology, urban design, and community empowerment. Based in Kansas City, Missouri, he’s spoken internationally on crowdfunding and the sharing economy, including recently at SXSW, ICMA Boston, Smart Cities World Expo Barcelona, and MIT IAP Cambridge. He studied at the Massachusetts Institute of Technology where he consulted cities around the world and authored a thesis on web-based citizen engagement.

Erik Wullschleger: General Manager, Sprint Accelerator

Erik WullschlegerErik manages the day to day operations of the Sprint Accelerator, an entrepreneurial center located in the Crossroads Arts District near downtown Kansas City. The building is home to an open community space, co-working and the Mobile Health Accelerator powered by Techstars, blending the resources of Sprint with resourceful entrepreneurs. During his career Erik has honed his expertise in sales, product development and marketing at the Sprint corporate headquarters in Kansas City. Erik is an intrapreneur who constantly challenges everyone around him to work differently. He gained notoriety within Sprint after launching “Thank You Thursdays,” a grass-roots effort where employees handwrite thank you notes to Sprint’s most valuable customers; the program has touched over 1 million households to-date. He has also led a team to victory during an internal Hack-a-Thon and brought the power of rapid validation/prototyping to hundreds of employees through his #HackFriday events.

Ben Smith: (Event Producer and Co-Host): Principal, Social: IRL

Ben SmithBen Smith serves as Principal at social business agency Social: IRL, and as Social Media Director at Callahan Creek, a full service marketing agency working with national and regional specialty brands. He also hosts Social: IRL’s national conference series, working with some of the most respected names in the industry to provide in-depth training and education in a format that goes well beyond typical keynote presentations. He regularly speaks on social media related topics to national and regional audiences and volunteers with a number of digital education and advocacy groups, including recently completing a term on the Global Board of Directors of Social Media Club.


Location and Accommodation:

Union StationIn the heart of the nation, in Kansas City MO, with easy access via Kansas City International Airport.

The event will be hosted in the magnificent Union Station, celebrating its centennial anniversary in 2014. While rich in history, Union Station is also a hub of technology and commerce. It serves as home to the Chamber of Commerce, Technology Council, and Digital Sandbox. It’s home to Kansas City’s Science Center and Maker Studio, and host of the annual Maker Faire.

For out of town attendees requiring accommodation - We have a room block at the Westin Crown Center. This hotel immediately adjoins our venue and connects via a covered walkway. The discounted rate through the room block is $119 plus taxes per night. To get the discounted rate book via this link before January 31. There are also some great rooms available in Kansas City through Airbnb. View available Airbnb accommodations here. Search in the Downtown area to be near our venue.



Thursday, February 6, 9:00am-5:00pm

Lunch will be provided. Post event networking will follow from 5pm to 8pm at Pierponts at Union Station.

A full day summit featuring keynote speakers, brand panels and innovators from the maker and sharing communities. The day will be hosted and moderated by Crowd Companies founder, Jeremiah Owyang. We’ll explore topics on the collaborative economy including peer to peer sharing, the maker movement, 3D printing, crowd funding, and crowd sourcing. And we’ll discuss the impact in key industries and business sectors, look at new business models, sustainability, brand marketplaces, and new approaches to community management, marketing and engagement.

Agenda (Working agenda, sessions may be subject to change. Speakers and panelists will be announced soon.)

  • The State of the Collaborative Economy: Definitions, why is this happening, what are challenges, what are the potential high level models that will emerge.
  • How the sharing economy is the economic model for the 21st century.
  • What role do brands play if people get what they need from each other?
  • As startups embrace the collaborative economy and stand to disrupt established businesses, how do brands work with startups to mutual advantage.
  • Understanding how the industrial revolution just got personal.
  • The Maker Movement: Hear from the makers themselves, and those that work with them.
  • What does the future look like? How do cities, businesses, and people all win in this new economy.
  • Networking with industry leaders, makers, sharers, and business innovators.

Friday, February 7, 7:30am – 1:00pm

7:30am – 9:00am Pre-event breakfast and Collaborative Economy panel discussion in conjunction with Social Media Club of Kansas City. All Summit attendees are encouraged to attend this optional breakfast. Jeremiah Owyang, Mark Hatch and other of our speakers will be participating in the panel. You can register here.

9:30am to 1:00pm A half day limited roundtable salon hosted by Jeremiah Owyang together with Edelman’s David Armano and Jennifer Cohan. To kick things off, David and Jennifer will share Edelman’s brandshare study – a major consumer marketing study and an exploration of the evolving relationship between people and brands. From there, we’ll move into a time of open discussion with both attendees  and speakers joining together in exploring key takeaways from the two days, engaging in Q&A, and working together  to develop actionable insights. A unique and valuable opportunity to for in-depth dialogue with industry leaders and fellow attendees.



Standard registration – February 6 full day summit – $250. Lunch, day long coffee service, and invitation to post-event networking included with all registrations.  

Two day registration – Full day summit on February 6 plus additional breakfast and half day roundtable salon on February 7 – $350.  Strictly limited availability.

If registration box is not displayed below, click here to register directly on Eventbrite. Contact us for sponsorship opportunities.

Please note: No refunds for any order cancelled after February 2, 2014. In the event of a cancellation after that date the amount paid may be held as a credit towards a future Social: IRL event or you may transfer the registration to another attendee.


Latest News:

Jeremiah Owyang: Why the Industrial Revolution is about to unravel - Silicon Prairie News interviews Jeremiah Owyang ahead of the Resilient Summit

Rules for Innovation in the New World of Crafters, Hackers, and Tinkerers – Social: IRL shares the entire first chapter of The Maker Movement Manifesto, by Resilient Summit speaker Mark Hatch

Lead in the Collaborative Economy | Attend KC’s Inaugural Resilient Summit – From the Triple-I blog

Nancy Pelosi: ‘I’m in awe’ of the maker movement - VentureBeat feature on TechShop founder and Resilient Summit speaker, Mark Hatch

10 Reasons Why You Should Attend the Resilient Summit – KCSourceLink Blog

The rise of collaborative consumption and the experience economy – The Guardian on “the end of the age of ownership and hyper-consumption”

Congress Just Started Caring About the Sharing Economy –  The Atlantic

From Social Media to Social Economy – Social Media Club of Kansas City asks what is the sharing economy and how does it impact your business and talks about the upcoming Resilient Summit

Top 5 Trends to Watch in 2014 – “We predict 2014 will be the year that this phenomenon goes mainstream, with start-ups and super brands alike working with consumers and developing new business models as they seek to tap into the collaborative economy”

Six Things Every CMO Should Be Watching This Year – Edelman’s David Armano in Forbes. Top of the list – The Collaborative Economy

The Maker Movement Manifesto – New post in the Social: IRL blog previewing The Maker Movement Manifesto published by Summit keynote speaker, Mark Hatch

The Year That Collaborative Consumption Started to Hit the Mainstream - Fast Company Top 11 Collaborative Consumption Stories of 2013

The Collaborative Economy Resilient Summit: Who Should Attend and Why? – New post in the Social: IRL blog

It Pays to Share – Edelman’s brandshare Consumer Marketing Study

Abundant City – Map Jam map of Kansas City’s shared assets and resources

The People Economy Goes Mainstream - From Inc – “From legal victories to widespread adoption, the stage is set for 2014″

Is Your Company Ready for the Next Ten Years? Jeremiah Owyang Le Web Paris keynote launching Crowd Companies, December 2013 (video):

Introducing Crowd Companies: A Brand Council for the Collaborative Economy – Resilient Summit co-host Jeremiah Owyang’s official announcement on the launch of Crowd Companies

Crowd Companies: A brand council for the collaborative economy – SocialMedia.Biz on the launch of Crowd Companies

Crowd Companies is an association to help big companies better understand the collaborative economy – The Next Web on the launch of Crowd Companies

Things I’m Excited About: Crowd Companies Launches Today – Jules Pieri on the launch of Crowd Companies

Jeremiah Owyang forms Crowd Companies – Crowdfund Insider on the launch of Crowd Companies

The Next Big Thing You Missed: The Sharing Economy Goes Corporate – Fast Company on the launch of Crowd Companies

The Collaborative Economy Is Real (And It’s Here) – David Armano on the launch of Crowd Companies

Announcing the Resilient Summit: Exploring the Collaborative Economy as the Next Phase of Social Business – Summit announcement in the Social: IRL blog.

Is your business ready for the sharing economy? – Fast Company on the growing impact of the collaborative economy. ” In many cases, companies using the collaborative economy model produce the highest-quality results while simultaneously cutting down on turnaround time and cost.”

Collaborative Economy: List of Brands and Corporations – Jeremiah Owyang’s updated list of brands adapting to the Collaborative Economy

Top Trends for the Progressive Retailer – Latest Presentation from Co-Host Jeremiah Owyang

The sharing economy is here, and it will disrupt your business – Resilient Summit featured in Wichita Business Journal, November 20, 2013

TechShop CEO and Maker Movement Manifesto author Mark Hatch added to Resilient Summit speaker agenda. View Mark’s inspiring TEDx presentation.