To commemorate Community Manager Appreciation Day on January 28, 2013, Marketwire and The Community Manager asked community managers about what they do, how they do it, and where they see the future of community management going. They received more than 600 responses and compiled the top thoughts, tips and advice into the eBook embedded below – a great resource full of valuable insights from a dedicated group of professionals, responsible for serving customers and defining brand experiences daily from the frontlines of digital engagement.
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